Privacy Policy

1. Overview

This Privacy Policy explains how Lushhill Soap School (“we”, “us”) collects, uses, and protects your information when you use our website and services.

Plain-English summary: we collect only what we need to deliver courses and improve the site. We don’t sell your data.

2. Information we collect

• Account and contact details: name, email, optional phone.
• Transactional data: purchased courses, access timestamps.
• Technical data: IP address, device information, cookies for session and analytics.
• Communications: messages you send via our contact form.

3. How we use information

• Provide and manage course access and certificates.
• Support requests and service communications.
• Improve content through aggregated analytics.
• Prevent abuse and ensure site reliability.

4. Legal bases

We process data on the basis of contract (to deliver purchases), legitimate interests (security, improvement), and consent (non-essential cookies, marketing where applicable).

5. Cookies

We use essential cookies for login and cart functions, and optional analytics cookies. You can choose “Essentials only” or “Allow all” via the cookie banner. You can change your choice by clearing site data in your browser.

6. Sharing and processors

We use reputable third-party providers for payment processing and analytics. They act as data processors and only process your information under our instructions. We do not sell personal data.

7. Data retention

We retain account and purchase information for as long as your account is active and as required by law. Support messages are kept for a reasonable time to assist follow-ups.

8. Your rights

• Access, correction, deletion.
• Objection or restriction to certain processing.
• Data portability (where applicable).
• Withdraw consent for non-essential cookies.

9. Security

We use encryption in transit and industry-standard controls. No method is perfectly secure; we continuously improve our safeguards.

10. Children

Our services are not directed to children under 13. If we become aware of such data, we will delete it.

11. Contact

Questions about this policy? Contact us at [email protected] or by phone at +1 (206) 555-2841.

12. Changes to this policy

We may update this policy to reflect changes to our practices. We will post the updated date above.